Privacy Policy

Mia Handmade LLC Privacy Policy

Last Updated: 03/26/2025

At Mia Handmade, we care deeply about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services. By accessing our website and providing your information, you agree to the terms outlined in this policy as well as our Terms & Conditions. If you do not agree, please do not use the Site.
 

1. Definitions
   For the purposes of this Privacy Policy, “Site” refers to the Mia Handmade website, hosted on Wix, accessible at shopmiahandmade.com.  “Service” refers to the products, content, customer interactions, and other offerings provided through the Site. The terms “we,” “us,” and “our” refer to Mia Handmade. “You” refers to the individual accessing or using our Site or engaging with our Service.
    

2. Information We Collect
   We collect both personal and non-personal information from visitors to our Site. Personal information includes details such as your name, email addrss, phone number, shipping and billing address, payment information (which is securely handled through third-party pocessors), and your order history. This information is typically collected when you make a purchase, sign up for our newsletter, opt into SMS messages, or contact us directly.
   
   We also collect non-personal information automatically through your use of the Site. This may include your IP address, browser type, device information, pages visited, time spent on the Site, and general location data. This data helps us understand how visitors interact with our website and is collected through cookies, pixels, and analytics tools.
    

3. How We Use Your Information
   The information we collect is used to fulfill and ship your orders, provide updates about your purchases, send promotional emails and texts (if you have opted in), and offer customer support. Additionally, we use the data to better understand user behavior so we can improve the design, functionality, and offerings on our Site. You may opt out of marketing emails by clicking the unsubscribe link included in any message, and you can stop receiving SMS messages by replying STOP at any time.
    

4. SMS Marketing
   If you choose to opt into text message communications, you may receive occasional SMS messages that include special offers, discounts, updates on product launches, and order reminders. By providing your phone number, you consent to receive recurring marketing messages from Mia Handmade. Message and data rates may apply, and your consent to receive texts is not a condition of purchase. You may opt out of receiving these messages at any time by replying STOP to any message, or reply HELP for customer support.
    

5. How We Share Information
   We do not sell, trade, or rent your personal information. We may, however, share your data with trusted third-party partners who help us operate our business. These include services such as payment processors, shipping providers, and email or SMS platforms. Each third party is required to use your information only to provide the service on our behalf and must treat your data in accordance with this Privacy Policy.
    

6. Data Security
   We take reasonable steps to protect the information we collect from unauthorized access, misuse, or disclosure. Our Site is secured using Wix’s encrypted infrastructure, and we employ standard security protocols, including HTTPS, to safeguard your data. However, no method of transmission over the internet is completely secure, and by using the Site, you acknowledge that there is some inherent risk in sharing data online.
    

7. Your Rights
   You have the right to access, update, or delete the personal information we hold about you. You may also opt out of any marketing communications at any time. To exercise your rights or to make a privacy-related request, please contact us using the contact information provided at the end of this policy. We will respond to your inquiry in a timely manner and in accordance with applicable laws.
    

8. Cookies & Tracking
   Our Site uses cookies and other tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences, track the contents of your cart, analyze user behavior, and deliver relevant advertising. You can adjust your browser settings to disable cookies, though this may affect some features of the Site.
    

9. Children's Privacy
   Mia Handmade does not knowingly collect or solicit personal information from anyone under the age of 13. Our website is intended for a general audience and is not directed to children. If we become aware that we have collected personal data from a child under 13 without parental consent, we will promptly delete that information. If you believe we may have collected such data, please contact us immediately.
    

10. Third-Party Links
    Our Site may contain links to third-party websites for your convenience. These sites are not operated by Mia Handmade, and we are not responsible for their content, privacy practices, or terms. We encourage you to review the privacy policies of any third-party sites before providing them with personal information.
     

11. Changes to this Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with a new effective date. Continued use of the Site after any such updates constitutes your acceptance of the revised policy.
     

12. Contact Us
    If you have questions or concerns about this Privacy Policy or the way your information is handled, please contact us by sending an email to info@shopmiahandmade.com